Privacy Policy – Landmark Print Malaysia
Your privacy is important to us at Landmark Print Malaysia. We believe that we will keep your personal data safe based on the Personal Data Protection Act 2010 (PDPA Malaysia) and other relevant laws. This Privacy Policy describes how we gather, utilize, and protect your data when you go through our various websites and printing services.
Information We Collect
Contact with our site or ordering may also result in our gathering the following categories of personal information:
- User Interactions and comments- If you post comments on our site, we may gather the details of your comments, IP address, and browser details to prevent spamming. In the event of Gravatar use, your email can be anonymized to display profile pictures.
- Media Uploads You should not add any location data to the photos uploaded (EXIF GPS) as this can be very revealing to other people.
- Registration and Account Information: You can be required to submit your name, address, contact number and email when registering an account or when making an order. In the case of corporate accounts, supporting data in the form of SSM registration numbers, tax identification or other compliance data can also be required.
- Order Information- We gather order information such as product chosen, billing and shipping address, and invoice information. Our payment gateway has been integrated with a secure payment tool and no payment information is ever stored on our servers.
- Cookies & Tracking- Cookies can be employed to improve your online experience, save login information, and monitor how you shop. In your browser, you can turn off cookies, although some of the features might not operate.
- Embedded Content- Our site can contain embedded content (e.g., videos, images, articles) on third-party sites. These third-party sites can gather your information as though you had visited their sites.
How We Use Your Information
We take the personal information you give us to do the following:
- To print and complete your printing orders.
- To get in contact with you over orders, questions, or help.
- To enhance our services, products and web services.
- To deliver promotions and marketing material (only in case you opt-in).
- To meet Malaysian legal, accounting and tax requirements.
- To make your browsing and shopping personal.
Data Retention
- The comments and other metadata are saved permanently so that the comments can be known automatically to follow-ups.
- The information in the user accounts is stored until the account is inactive. Customers may demand updates or deletion of their data any time, but not usernames, which cannot be modified.
- The order records are kept to be used business-wise, tax-wise, audit-wise, and also so that the customers can view the past orders.
Your Rights
PDPA Malaysia affords you the right to:
- Get a copy of your personal data.
- Fix or modify false information.
- Opt out of using your data.
- Ask that we delete your personal data, which may be required or obligated by law or contract.
To make use of these rights, contact us directly.
Data Sharing
- Spam detection and fraud prevention may utilize some of your information (e.g., IP addresses).
- Service providers (e.g., payment gateways, courier services) may need some information to process your orders.
- Your personal information is not sold, rented, or traded with a third-party.
Security Measures
We use tough technical, administrative, and physical security controls over your information, such as:
- Password-protected accounts.
- Secure payment system transactions that are encrypted.
- Periodical checks to avoid unauthorized entry, abuse or loss of data.
Cookies & Similar Technologies
- The cookies of the login might have a duration of up to 2 days and the cookies of the remember me can have a lifespan of up to 2 weeks.
- Browser compatibility is tested with temporary cookies and is removed when you close your browser.
- Cookies can save the preferences of the user, however, it does not include any personal data.
Third-Party Services
- Embedded third-party content (e.g., a YouTube video or post on social media) will act as though you have gone to those sites. They can gather information within their privacy policy.
- Third-party gateways are trusted to process payments. We do not access or save your card information.
Changes to This Policy
Landmark Print Malaysia may also revise this Privacy Policy to ensure it reflects the changes in our practices, services, or laws. This page will update and include a new effective date.
Contact Us
For questions regarding this Privacy Policy or your personal data rights, please reach out to us:
Phone: +60 17-493 8545
Email: sales@landmarkprint.my
Address: Menara Maxis, City Centre, 50088 Kuala Lumpur
We are dedicated to protecting your privacy while ensuring a smooth and secure printing experience with Landmark Print Malaysia.
